Política de privacidad

Privacy Policy

This Privacy Policy describes how Luminec Store ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from luminecstore.com (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser

  • IP address

  • Time zone

  • Cookies installed on your device

  • Pages or products viewed

  • Referring websites or search terms

When you make a purchase, we collect:

  • Name

  • Billing and shipping address

  • Payment information

  • Email address

  • Phone number (if provided)

2. Legal Basis for Processing (GDPR)

If you are located in the European Union, we process your personal data based on:

  • The performance of a contract (to fulfill your order)

  • Your consent (for marketing communications and advertising)

  • Legal obligations

  • Legitimate business interests, such as fraud prevention and improving our services

3. How We Use Your Personal Information

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with you

  • Provide customer support

  • Screen orders for potential risk or fraud

  • Improve our website and services

  • Send marketing communications (if you opt in)

4. Advertising and Tracking Technologies

We use tracking technologies to improve our marketing performance and personalize advertising.

These may include:

  • Meta (Facebook) Pixel

  • Analytics tools

  • Cookies and similar tracking technologies

These tools allow us to understand user behavior, measure ad performance, and provide relevant advertisements.

We use both essential cookies (required for the operation of the site) and marketing cookies.

You may manage cookie preferences through your browser settings or cookie consent banner.

5. Sharing Your Personal Information

We share your information with third parties to help us operate our business, including:

  • Shopify (our ecommerce platform)

  • Payment processors

  • Shipping and logistics providers

  • Advertising partners (such as Meta)

Your data may be transferred outside the European Economic Area where necessary. In such cases, appropriate safeguards are applied.

We do not sell your personal data.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law.

7. Your Rights (GDPR – European Union)

If you are located in the European Union, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

To exercise these rights, contact us at:

📩 Luminecshop512@gmail.com

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Security

We take reasonable precautions and follow industry best practices to protect your personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

11. Contact Information

For more information about our privacy practices, please contact us at:

📩 Luminecshop512@gmail.com